The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2015 Outlander Sport vehicles manufactured August 26, 2010, to January 5, 2015. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
The risk
Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
The fix
MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The manufacturer has begun the recall, but parts are not yet available; a second notice will be sent when parts are available. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-010.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V792000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.