The problem
E-One Incorporated (E-One) is recalling certain model year 2010-2016 tandem axle Cyclone vehicles manufactured July 15, 2010, to June 12, 2016. The affected vehicles are equipped with FIREMAAX suspension and aerial jack legs. While the vehicle is parked with the jack legs extended, the FIREMAAX suspension air bags may lose pressure. When the jack legs are retracted, the air bags may be wrinkled, resulting in damage and the possible failure of the pressurized suspension air bags.
The risk
Sudden suspension air bag failure can result in a reduction of vehicle stability and handling, increasing the risk of a crash.
The fix
E-One will notify owners, and dealers will install a pressure protection valve on the exhaust port of the height control valve, free of charge. The recall began December 19, 2017. Owners may contact E-One customer service at 1-352-861-3612.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V845000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.