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Safety recall · 16V862000

Trailer hitches Kia recall

Kia Motors America reported this recall to NHTSA on November 30, 2016. It covers about 10,212 vehicles across 3 model years listed below. The repair is free.

Campaign
16V862000
Reported
Nov 30, 2016
Vehicles
10,212
Area
Equipment & accessories

The problem

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

The risk

If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

The fix

Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V862000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2016 Kia Sorento1,2638F
2017 Kia Sorento8124F
2017 Kia Sportage4044F

Questions

Is the 16V862000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Kia Motors America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 16V862000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 16V862000 announced?

Kia Motors America reported it to NHTSA on November 30, 2016. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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