The problem
LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.
The risk
If the bracket detaches, the door can fall open, creating a crushing hazard or, if the door is completely open, the cable and bracket could act as a projectile, possibly causing personal injury.
The fix
LGS will notify owners, and dealers will inspect the cable brackets, repairing them as necessary, free of charge. The recall began on January 17, 2017. Owners may contact LGS customer service at 1-877-475-5665.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cargo Express, Look, Pace dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V863000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.