The problem
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2008-2009 Sterling Bullet 4500 and 5500 cab chassis vehicles manufactured November 1, 2007, to November 7, 2008. The affected vehicles have a 220 amp alternator that may develop a short circuit.
The risk
If the alternator develops a short circuit, there is an increased risk of a fire.
The fix
DTNA will notify owners, and DTNA dealers will replace the alternator, free of charge. The recall began on February 1, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-729.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V880000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.