The problem
Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain model year 2017 B Touring Cruiser motorhomes, model 5210, manufactured May 16, 2016 to July 15, 2016. The Certification label on the affected vehicles may contain incorrect front and rear Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
Labels that contain incorrect weight information can lead to the vehicle being overloaded which can cause axle failure and increase the risk of a crash.
The fix
Gulf Stream will notify owners will provide a corrected Certification label, free of charge. The recall began on January 4, 2017. Owners may contact Gulf Stream customer service at 1-800-289-8787.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gulf Stream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V894000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.