The problem
DRV Suites (DRV) is recalling certain model year 2017 Full House recreational trailers, models JX450, LX410, LX450 and LX455, manufactured August 29, 2016, to November 30, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
The risk
If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
The fix
DRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the hinge, free of charge. The recall began on January 11, 2017. Owners may contact DRV customer service at 1-260-562-3500. DRV's number for this recall is 99.02.07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized DRV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V896000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.