The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009 Audi A4 Cabriolet, S4 Cabriolet, A6 Avant, A6 Sedan and S6 Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone B" above, Volkswagen is recalling certain 2005-2008 Audi A4 Avant, A4 Sedan, A6 Sedan, S4 Avant and S4 Sedan vehicles, 2007-2008 A4 Cabriolet, RS4 Sedan, S4 Cabriolet and S6 Sedan vehicles, and 2006-2008 A6 Avant and 2008 RS4 Cabriolet vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began March 30, 2018. Owners may contact Audi customer service at 1-800-253-2834. Note: This recall has been superseded by recall number 18V427.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V032000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.