The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Berkshire and Charleston recreational vehicles built on Freightliner Custom Chassis Corporation (FCCC) RV chassis. In these vehicles, the power steering hose may be improperly routed causing inadequate clearance between the hose and power stud. As a result, the hose can rub the power stud causing arcing and a power steering fluid leak.
The risk
Arcing in the presence of power steering fluid leak under high pressure could increase the risk of a fire.
The fix
Forest River will notify owners, and FCCC dealers will reroute the power steering hose for proper clearance, free of charge. The recall began on March 22, 2017. Owners may contact Forest River customer service at 1-574-295-2117, or FCCC customer service at 1-800-547-0712. Forest River's number for this recall is 40-01182017-0311.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V059000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.