The problem
BMW of North America, LLC (BMW) is recalling certain 2016-2017 X1 xDrive28i and X1 sDrive28i vehicles. The affected vehicles have an instrument panel that may not allow the front passenger air bag to deploy properly in the event of a crash.
The risk
In the event of a crash, if the front passenger air bag does not deploy properly, it can increase the risk of injury.
The fix
BMW will notify owners, and dealers will replace the instrument panel, free of charge. The recall began May 2017. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.