The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Cyclone and Road Warrior toy haulers equipped with a Furrion cook top. The liquid propane (LP) hose that is connected to the cook top may be angled incorrectly, causing excessive pressure on the hose fitting and the gas valve, potentially resulting in a propane leak.
The risk
A propane leak in the presence of an ignition source can increase the risk of a fire.
The fix
Heartland will notify owners, and dealers will install a flexible gas connector from the cook top to the LP hose, free of charge. The recall began on March 6, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.33.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V090000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.