Blue Bird Structure Recall 17V101000 (263 Vehicles)

The problem

Blue Bird Body Company (Blue Bird) is recalling certain 2015-2018 Vision transit buses equipped with frame mounted battery boxes. The support brackets for these battery boxes may crack causing the battery box to separate from the chassis.

The risk

If the battery box detaches, it can become a road hazard, increasing the risk of a crash.

The fix

Blue Bird will notify owners, and dealers will inspect and repair the buses, as necessary, free of charge. The recall began on March 20, 2017. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R17YY-NSB.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V101000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2015 Blue Bird Vision	4	27	C
2016 Blue Bird Vision	2	27	C
2017 Blue Bird Vision	1	28	C
2018 Blue Bird Vision	0	35	D

Vehicle

Complaints

Recalls

Grade

2015 Blue Bird Vision

2016 Blue Bird Vision

2017 Blue Bird Vision

2018 Blue Bird Vision

Questions

Is the 17V101000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Blue Bird Body Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V101000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V101000 announced?

Blue Bird Body Company reported it to NHTSA on February 15, 2017. Owners are usually notified by mail within about two months.

Structure Blue Bird recall