The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2017 Allegro Open Road motorhomes. A sticker on the tow hitch may list the incorrect weight capacity for the hitch. The sticker states a capacity of 10,000 lbs, and a maximum tongue weight of 1,000 lbs, when the correct towing capacity is 5,000 lbs, with a maximum tongue weight of 500 lbs.
The risk
If the hitch is loaded to the weight on sticker, the hitch may fail and the towed vehicle can separate from the motorhome, increasing the risk of a crash.
The fix
Tiffin will notify owners and will supply a corrected weight capacity sticker, free of charge. The recall began on March 22, 2017 . Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-105.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V113000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.