The problem
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Due to a software problem, the rearview camera display may not work properly.
The risk
A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
The fix
Subaru will notify owners, and dealers will update the infotainment software, free of charge. The recall began on March 27, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for the recall is WTN-74.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V132000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.