The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2016 Macan S and Macan Turbo and 2017 Macan GTS vehicles. The passenger occupant detection sensor mat may fail in the front passenger seat, deactivating the front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
In the event of a crash, if the front passenger air bag does not deploy as intended, the front passenger has an increased risk of injury.
The fix
Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. The recall began June 28, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH02.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.