The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar F-PACE vehicles equipped with automatic transmissions. These vehicles may have been built with a rear driveshaft that is too short, potentially resulting the driveshaft separating from the vehicle.
The risk
If the driveshaft detaches, a loss of drive power would result, increasing the risk of a crash.
The fix
Jaguar will notify owners, and dealers will inspect the driveshafts, replacing any that are incorrect, free of charge. The recall began May 1, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H009.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V153000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.