The problem
Kia Motors America (Kia) is recalling certain 2017 Niro vehicles. The affected vehicles may have a damaged Motor Driven Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
The risk
Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The fix
Kia will notify owners, and dealers will replace the MDPS motor, free of charge. The recall began April 3, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC145.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V159000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.