The problem
Forest River, Inc. (Forest River) is recalling certain 2017 Flagstaff and Rockwood recreational trailers. The Federal Placard on these vehicles indicates a capacity of 5,000 lbs for each axle, however, each axle actually has a capacity of 4,000 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The incorrect information can cause the vehicle to be overloaded or result in axle failure, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will replace the Federal Placard with a corrected one, free of charge. The recall began on March 27, 2017. Owners may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is 10C-03082017-0341.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.