The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the air bag deploys with more force than intended, it can increase the risk of injury.
The fix
Audi will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Q3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V196000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.