The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2011-2016 Allegro Open Road motorhomes. The tow hitch on these vehicles may can detach from the coach under heavy loading or hard braking conditions.
The risk
If the hitch detaches, the tow vehicle would not be connected to the motorhome, increasing the risk of a crash.
The fix
Tiffin will notify owners, and dealers will install frame rail extension liner brackets, free of charge. The recall began on March 28, 2017. Owners may contact Tiffin Motorhomes customer service at 1-256-356-8661.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V200000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.