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Safety recall · 17V217000

Power train Thomas Built Buses recall

Daimler Trucks North America reported this recall to NHTSA on March 29, 2017. It covers about 1 vehicles across 1 model year listed below. The repair is free.

Campaign
17V217000
Reported
Mar 29, 2017
Vehicles
1
Area
Transmission & drivetrain

The problem

Daimler Trucks North America LLC (DTNA) is recalling one model year 2016 Thomas Built Buses Saf-T-Liner C2 school bus equipped with an 8.0L propane engine and an Allison transmission. The transmission grade brake on this bus may not deactivate when the disable switch is depressed, which can cause a loss of traction in certain icy, or other slippery conditions, due to aggressive downshifting.

The risk

If the transmission grade brake stays engaged, unknowingly to the operator, in low-traction conditions, it can increase the risk of a crash.

The fix

DTNA will notify the owner, and a dealer will update the bus' programming, free of charge. The recall began on May 26, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-734.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V217000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2016 Thomas Built Buses Saf-T-Liner C2025C

Questions

Is the 17V217000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V217000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V217000 announced?

Daimler Trucks North America reported it to NHTSA on March 29, 2017. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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