The problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2013-2014 Predator SS Aerial, 2013-2016 Predator SS Pumper, 2014 Predator Aerial, Predator Pumper, and Predator Pumper TDA trucks. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The fix
KME will notify owners, and dealers will inspect, clean and secure the ball joint free of charge. The recall began on May 8, 2017. Owners may contact KME customer service at 1-570-669-5577.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V223000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.