The problem
Forest River Inc. (Forest River) is recalling certain 2007-2011 Cherokee recreational trailers. The Federal Placards on these vehicles incorrectly state a Gross Axle Weight Rating (GAWR) of 3,970 lbs., when the actual capacity is 3,500 lbs. The Gross Vehicle Weight Rating (GVWR) is also incorrect. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The incorrect information may result in a user unintentionally overloading the vehicle, increasing the risk of the crash.
The fix
Forest River will notify owners, and dealers will replace the Federal Placard with corrected one, free of charge. The recall began on May 31, 2017. Owners may contact Forest River at 1-260-593-4001 extension 17119. Forest River's number for this recall is 17-04042017-0367.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.