The problem
Foretravel, Inc. (Foretravel) is recalling certain 2012-2018 ih-45, Phenix and Nimbus motorhomes. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The fix
Foretravel will notify owners, and dealers will inspect clean, and secure the ball joint, free of charge. The recall began on April 26, 2017. Owners may contact Foretravel customer service at 1-800-955-6226, option 3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V249000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.