The problem
Volvo Trucks North America (Volvo) is recalling certain 2015-2017 VHD trucks. The Gross Axle Weight Rating (GAWR) for the pusher or tag axle may be incorrect on the certification label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the GAWR information is incorrect, the operator may overload the vehicle, increasing the risk of a crash.
The fix
Volvo will notify owners and provide a corrected label along with instructions on how to properly affix the new label to their vehicle, free of charge. The recall began June 15, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1701.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V258000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.