The problem
Winnebago Industries, Inc (Winnebago) is recalling certain 2014-2017 Winnebago View, VIA, ERA, and Itasca Navion motorhomes. The affected vehicles have an Axxess radio volume control module that may interfere with the chassis electrical system.
The risk
The Axxess radio volume control module can affect electrical system functions, possibly causing an engine shutdown, power loss, illumination of malfunction indicator warning lights, and interfere with the restraint system. These scenarios can increase the risk of crash or increase the risk of injury in the event of a crash.
The fix
Winnebago will notify owners, and dealers will remove the Axxess radio volume control module, free of charge. The recall began on May 23, 2017. Owners may contact Winnebago customer service at 1-800-537-1885.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Itasca, Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V262000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.