The problem
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
The risk
If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V267000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.