The problem
Forest River, Inc. (Forest River) is recalling certain 2014 XLR Hyperlite toyhaulers. These vehicles have an axle equalizer knurled bolt (axle shackle locating bolt) that may not be properly seated in the chassis axle hanger.
The risk
If the equalizer knurled bolt is not installed properly, the bolt may not properly secure the axle, allowing it to shift and result in a loss of vehicle control, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will replace any equalizer knurled bolts and nuts that were improperly installed, free of charge. The recall began on June 7, 2017. Owners may contact Forest River customer service at 1-574-642-0431. Forest River's number for this recall is 45-03202017-0355.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V292000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.