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Safety recall · 17V311000

Wheels: lugs / nuts / bolts / studs Toyota recall

Southeast Toyota Distributors reported this recall to NHTSA on May 11, 2017. It covers about 1,325 vehicles across 10 model years listed below. The repair is free.

Campaign
17V311000
Reported
May 11, 2017
Vehicles
1,325
Area
Wheels & tires

The problem

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2017 Toyota Tundra and Sequoia vehicles accessorized with Southeast Toyota accessory 20-inch Rockstar wheels installed by Southeast Toyota or a Southeast Toyota dealer. The Rockstar wheels were installed with lugnuts that may crack and detach.

The risk

Lugnuts that crack and detach may cause the wheels to separate from the vehicle, increasing the risk of a crash.

The fix

SET will notify owners, and dealers will install new replacement lugnuts, free of charge. The recall began June 23, 2017. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17A.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V311000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 17V311000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Southeast Toyota Distributors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V311000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V311000 announced?

Southeast Toyota Distributors reported it to NHTSA on May 11, 2017. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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