The problem
Columbia Northwest, Inc. (Columbia Northwest) is recalling certain 2017-2018 Aliner Ascape trailers. The trailers have liquid propane (LP) gas bottle trays that come loose from the frames due to the wrong rivets being used to attach the LP tray to the frame.
The risk
The LP gas bottles may fall from the trailer during travel, increasing the risk of a crash or a fire.
The fix
Columbia Northwest will notify owners, and dealers will secure the trays with the correct hardware, free of charge. The recall began on June 27, 2017. Owners may contact Columbia Northwest customer service at 1-724-237-5227.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Columbia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.