The problem
Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain 2018 Vintage Cruiser travel trailers, model VN23BHS. The Federal Certification Label overstates the capacity of each axle by 700lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The incorrect information can cause the vehicle to be overloaded or result in axle failure, increasing the risk of a crash.
The fix
Gulf Stream will notify owners and will mail them a corrected Federal Certification Label, free of charge. The recall began on June 26, 2017. Owners may contact Gulf Stream customer service at 1-800-289-8787. Gulf Stream's number for this recall is GS2500517.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gulf Stream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V343000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.