The problem
KZRV, L.P. (KZRV) is recalling certain 2016-2018 Venom fifth-wheel travel trailers, models 4040DQ and 4011QK, equipped with the outside kitchen option. The affected vehicles do not have a 12" copper pipe between the rubber gas supply hose and the cooktop pilot light.
The risk
Without the copper pipe, the rubber gas line may be too close to the pilot light and get too hot and melt, increasing the risk of a fire.
The fix
KZRV will notify owners, and dealers will install a 12" copper extension between the pilot light and the rubber gas line, free of charge. The recall began on June 5, 2017. Owners may contact KZRV customer service at 1-800-768-4016, extension 153 or 154.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kzrv dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V347000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.