The problem
Spartan Motors USA (Spartan) is recalling certain 2010-2014 K2 and K3 motor home chassis and Gladiator emergency response chassis cabs. A component within the starter motor may break, potentially resulting in the starter motor overheating or drawing excessive current.
The risk
A starter motor that overheats may increase the risk of a fire.
The fix
Spartan will notify the purchasers of the chassis and dealers will replace the starters, free of charge. The recall began on July 20, 2017. Owners may contact Spartan customer service at 1-800-543-4277. Spartan's number for this recall is 17012.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V351000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.