The problem
Forest River, Inc. (Forest River) is recalling certain 2016-2017 XLR ToyHauler recreational trailers, models XLT23KW and WZXLT23KW. These vehicles were built with axle equalizers that are too long.
The risk
An equalizer that is too short in length may cause a failure of the equalizer and/or axle springs, resulting in a possible loss of vehicle control and increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will install the correct equalizers, free of charge. The recall began on June 28, 2017. Owners may contact Forest River customer service at 1-574-642-0432. Forest River's number for this recall is 45-05312017-0415.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V366000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.