The problem
Chrysler (FCA US LLC) is recalling certain 2011-2012 Dodge Grand Caravan vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
The risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
The fix
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T33.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V376000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.