The problem
Newmar Corporation (Newmar) is recalling certain 2012-2015 King Aire and Essex motorhomes built on a Spartan Motors chassis. A component within the starter motor may break, potentially resulting in the starter motor overheating or drawing excessive current.
The risk
A starter motor that overheats may increase the risk of a fire.
The fix
Newmar will notify owners, and Spartan Motors dealers will replace the starter, free of charge. The recall began on July 28, 2017. Owners may contact Spartan Motors at 1-800-543-4277 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17012.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V378000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.