The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2016-2017 Wonder motorhomes, model W24MB. The frame extension adapter may be missing some supplemental attaching bolts.
The risk
Without the supplemental bolts, if the trailer towing capacity is reached or exceeded, there maybe a distortion in the vehicle frame and/or frame extension structure, affecting the vehicle control and increasing the risk if a crash.
The fix
Triple E will notify owners, and dealers will install the 4 (four) supplemental M12 X 90MM grade 10.9 bolts, free of charge. The recall began on July 4, 2017. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA #8645-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V383000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.