The problem
Starcraft RV (Starcraft) is recalling certain Launch Outfitter 24RLS (UT) travel trailers equipped with the sleeper/tri-fold sofa or theater seating. The electrical outlet between the sleeper/tri-fold sofa seating does not have Ground Fault Circuit Interrupter protection.
The risk
An outlet that is not GFCI protected near a sink may increase the risk of an electrical shock.
The fix
Starcraft will notify owners, and dealers will replace the outlet with a GFCI protected outlet, free of charge. The recall began on June 29, 2017. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902356.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V385000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.