KTM Filler Pipe And Cap Recall 17V388000 (1,029 Vehicles)

The problem

KTM North America, Inc. (KTM) is recalling certain 2016-2017 KTM 690 Duke motorcycles. The affected motorcycles may leak fuel from filler cap area of the fuel tank.

The risk

A fuel leak increases the risk of fire or injury to the rider.

The fix

The recall began January 2, 2018. Customers may contact KTM customer service at 1-888-985-6090.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized KTM dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V388000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2016 KTM 690 Duke	11	1	F
2017 KTM 690 Duke	7	1	D

Vehicle

Complaints

Recalls

Grade

2016 KTM 690 Duke

2017 KTM 690 Duke

Questions

Is the 17V388000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KTM North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V388000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V388000 announced?

KTM North America reported it to NHTSA on June 20, 2017. Owners are usually notified by mail within about two months.

Fuel system: filler pipe and cap KTM recall