The problem
Jayco, Inc. (Jayco) is recalling certain 2017 Jay Flight SLX travel trailers equipped with the Rocky Mountain Package option. The Cargo Carrying Capacity (CCC) labels on the affected vehicles did not include the weight of the water tank and water when calculating the CCC, therefore, the CCC is overstated beyond the 1% variance allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
Without an accurate CCC, the trailer may be overloaded, affecting the handling and increasing the risk of a crash.
The fix
Jayco has notified owners and will provide them with corrected labels, free of charge. The recall began on July 20, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901358.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V440000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.