The problem
Spartan Motors USA (Spartan) is recalling certain 2015-2017 Spartan Fleet Vehicle and Service Utilimaster Aeromaster vehicles. The affected vehicles are missing a ground wire for the windshield wiper motor, possibly resulting in an intermittent loss of windshield wiper function.
The risk
A loss of windshield wiper function can reduce the driver's visibility, increasing the risk of a crash.
The fix
Spartan will notify owners, and dealers will add a ground wire for the wiper motor, free of charge. The recall began on August 17, 2017. Owners may contact Spartan customer service at 1-800-582-3454. Spartan's number for this recall is 17018.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utilimaster dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V460000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.