The problem
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
The risk
If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
The fix
GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V487000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.