The problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2014-2016 Predator SS Aerial, and Predator Aerial vehicles. The software that controls the ladder rotation circuit may allow the ladder to rotate even after the rotation joystick is released.
The risk
Unintended rotation of the ladder can increase the risk of injury.
The fix
KME will notify owners, and dealers will reprogram the ladder rotation software, free of charge. The recall began on October 3, 2017. Owners may contact KME customer service at 1-800-235-3926.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V503000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.