The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers, models RD210, BH270 and BH250. The liquid propane (LP) hose may not have been properly secured to the frame near the tire and, as a result, the tire may rub through the LP hose causing a leak.
The risk
A propane leak can increase the risk of a fire.
The fix
Heartland will notify owners, and dealers will properly secure the LP hose against the frame with a D-style hose clamp, free of charge. The recall began on August 23, 2017. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected]. Heartland's number for this recall is 99.01.34.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V511000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.