The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2016 Toyota Land Cruiser, 2006 Lexus LX470, and 2008-2013 Lexus LX570 vehicles. These vehicles may be equipped with an incorrect driver or front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
An incorrect driver or front passenger air bag may not deploy as intended in the event of a crash, increasing the risk of injury.
The fix
Toyota will notify owners, and dealers will replace the affected air bag assemblies, free of charge. The recall began September 29, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0S. Lexus' number for this recall is HLD.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lexus, Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V548000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.