The problem
Corp. Micro Bird Inc. (Micro Bird) is recalling certain 2016 G5 school buses, equipped with CE White QS11 Series Convertible School Bus Seats. These seats were manufactured with integral D-Ring mounting studs that may have inadequate padding between the occupant and the D-ring mounting stud.
The risk
In the event of a rear end collision, the seat occupant's head may contact the D-ring mounting stud, increasing the risk of injury.
The fix
Micro Bird will notify owners, and the seat manufacturer will provide a remedy kit, free of charge. The recall began on October 23, 2017. Owners may contact the seat manufacturer at 1-419-492-2157 extension 243 or Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 17-071-CUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V558000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.