The problem
Cruiser RV (Cruiser) is recalling certain 2018 Shadow Cruiser Ultra Lite recreational trailers, models ID225RBS, ID240BHS, ID263RLS, ID279DBS, ID280QBS and ID289RBS. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
The risk
Improper brake function can increase the risk of a crash.
The fix
Cruiser has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Cruiser customer service at 1-866-277-5630. Cruiser's number for this recall is 99.03.13.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cruiser RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V563000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.