The problem
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
The risk
If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.
The fix
All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V577000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.