The problem
BMW of North America, LLC (BMW) is recalling certain 2006-2010 BMW X3 2.5i, X3 3.0i and X3 xDrive30i Sports Activity Vehicles. The front passenger seat occupant detection mat that determines if, and how, the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
The risk
Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
The fix
BMW will notify owners, and dealers will replace the front passenger seat occupant detection mat, free of charge. Interim owner notification letters were mailed on November 27, 2017. A second notification letter will be sent when parts are available. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V605000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.