The problem
Forest River, Inc. (Forest River) is recalling certain 2014-2017 Berkshire XL and XLT buses. The headlights may shut off while switching from low beam to high beam settings, reducing visibility for the operator and other vehicles.
The risk
If the headlights shut off while driving, decreasing or causing a full loss of visibility, there would be an increased risk of a crash.
The fix
Forest River will notify owners, and dealers will install a supplemental wiring harness that will stop the headlights from shutting off unexpectedly, free of charge. The recall began on October 31, 2017. Owners may contact Forest River customer service at 1-574-295-2117. Forest River's number for this recall is 40-0241.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V623000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.